{"id":6669,"date":"2018-08-03T08:06:05","date_gmt":"2018-08-03T08:06:05","guid":{"rendered":"http:\/\/labtechco.themestek.com\/?page_id=6669"},"modified":"2020-12-07T10:41:58","modified_gmt":"2020-12-07T09:41:58","slug":"about-us","status":"publish","type":"page","link":"https:\/\/medaservice.it\/?page_id=6669","title":{"rendered":"Assistenza"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row themestek_bgcolor=&#8221;white&#8221; full_width=&#8221;stretch_row&#8221;][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row themestek_bgcolor=&#8221;white&#8221; full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1561810389592{padding-bottom: 50px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;11910&#8243; img_size=&#8221;570*530&#8243; el_class=&#8221;themestek-img-shadow&#8221;][vc_column_text css=&#8221;.vc_custom_1606822094174{padding-bottom: 25px !important;}&#8221;]<\/p>\n<p style=\"text-align: justify;\">Forniamo assistenza sistemistica per tutti gli strumenti informatici di un\u2019azienda, quali:<\/p>\n<p>[\/vc_column_text]<ul class=\"themestek-list themestek-list-style-icon themestek-list-icon-color-skincolor themestek- themestek-icon-skincolor themestek-list-textsize- themestek-list-icon-library-fontawesome\"><li><i class=\"themestek-skincolor fa fa-caret-right\"><\/i>  <span class=\"themestek-list-li-content\">server locali o in cloud\n<\/span><\/li><li><i class=\"themestek-skincolor fa fa-caret-right\"><\/i>  <span class=\"themestek-list-li-content\">workstation e i PC\n<\/span><\/li><li><i class=\"themestek-skincolor fa fa-caret-right\"><\/i>  <span class=\"themestek-list-li-content\">smartphone e tablet\n<\/span><\/li><li><i class=\"themestek-skincolor fa fa-caret-right\"><\/i>  <span class=\"themestek-list-li-content\">stampanti\n<\/span><\/li><li><i class=\"themestek-skincolor fa fa-caret-right\"><\/i>  <span class=\"themestek-list-li-content\">dispositivi di digitalizzazione<\/span><\/li><\/ul>[\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1560853437729{padding-top: 10px !important;padding-left: 40px !important;}&#8221; themestek_responsive_css=&#8221;37346032|colbreak_no||||||||30|colbreak_no||||||||20|colbreak_no||||||||30||colbreak_no|||||||||&#8221;]<div class=\"themestek-element-heading-wrapper themestek-heading-inner themestek-element-align-left themestek-seperator-none \"><section class=\"themestek-vc_cta3-container\"><div class=\"themestek-vc_general themestek-vc_cta3 themestek-cta3-only themestek-vc_cta3-style-classic themestek-vc_cta3-shape-rounded themestek-vc_cta3-align-left themestek-vc_cta3-color-transparent themestek-vc_cta3-icon-size-md themestek-vc_cta3-actions-no themestek-cta3-without-desc\"><div class=\"themestek-vc_cta3_content-container\"><div class=\"themestek-vc_cta3-content\"><div class=\"themestek-vc_cta3-content-header themestek-wrap\"><div class=\"themestek-vc_cta3-headers themestek-wrap-cell\"><h4 class=\"themestek-custom-heading \" >ASSISTENZA SISTEMISTICA<\/h4>\n<h2 class=\"themestek-custom-heading \" >Sempre al tuo fianco<\/h2>\n<\/div><\/div><\/div><\/div><\/div><\/section><\/div> <!-- .themestek-element-heading-wrapper container --> [vc_column_text css=&#8221;.vc_custom_1606825248687{padding-bottom: 25px !important;}&#8221;]<\/p>\n<p style=\"text-align: justify;\">L&#8217;area sistemistica di Medaservice offre assistenza al cliente, creando con quest&#8217;ultimo un rapporto di fiducia e di empatia, basato sulla garanzia e sull&#8217;affidabilit\u00e0.<\/p>\n<p style=\"text-align: justify;\">Ci occupiamo delle vostre reti, dei vostri server, dei vostri client e delle vostre stampanti multifunzione, curiamo la sicurezza di tutto il sistema informatico della vostra azienda, avvalendoci di prodotti leader nel settore.<\/p>\n<p>Svolgiamo la nostra assistenza:[\/vc_column_text]<ul class=\"themestek-list themestek-list-style-icon themestek-list-icon-color-skincolor themestek- themestek-icon-skincolor themestek-list-textsize- themestek-list-icon-library-fontawesome\"><li><i class=\"themestek-skincolor fa fa-caret-right\"><\/i>  <span class=\"themestek-list-li-content\">onsite presso il cliente o da remoto: via e-mail, telefono e con un sistema di monitoraggio hw\/sw<\/span><\/li><li><i class=\"themestek-skincolor fa fa-caret-right\"><\/i>  <span class=\"themestek-list-li-content\">utilizzando piani di servizio basati su contratti definiti con il Cliente<\/span><\/li><\/ul>[\/vc_column][\/vc_row][vc_row themestek_bgcolor=&#8221;white&#8221; full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1561810389592{padding-bottom: 50px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;11944&#8243; img_size=&#8221;570*530&#8243; el_class=&#8221;themestek-img-shadow&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1560853437729{padding-top: 10px !important;padding-left: 40px !important;}&#8221; themestek_responsive_css=&#8221;37346032|colbreak_no||||||||30|colbreak_no||||||||20|colbreak_no||||||||30||colbreak_no|||||||||&#8221;]<div class=\"themestek-element-heading-wrapper themestek-heading-inner themestek-element-align-left themestek-seperator-none \"><section class=\"themestek-vc_cta3-container\"><div class=\"themestek-vc_general themestek-vc_cta3 themestek-cta3-only themestek-vc_cta3-style-classic themestek-vc_cta3-shape-rounded themestek-vc_cta3-align-left themestek-vc_cta3-color-transparent themestek-vc_cta3-icon-size-md themestek-vc_cta3-actions-no themestek-cta3-without-desc\"><div class=\"themestek-vc_cta3_content-container\"><div class=\"themestek-vc_cta3-content\"><div class=\"themestek-vc_cta3-content-header themestek-wrap\"><div class=\"themestek-vc_cta3-headers themestek-wrap-cell\"><h4 class=\"themestek-custom-heading \" >GESTIONE E MONITORAGGIO<\/h4>\n<h2 class=\"themestek-custom-heading \" >Sempre al tuo fianco<\/h2>\n<\/div><\/div><\/div><\/div><\/div><\/section><\/div> <!-- .themestek-element-heading-wrapper container --> [vc_column_text css=&#8221;.vc_custom_1606826632795{padding-bottom: 25px !important;}&#8221;]<\/p>\n<p style=\"text-align: justify;\">Lo staff opera in maniera indistinta sia su ambienti basati su <strong>Microsoft-Windows<\/strong>, sia su ambienti basati su <strong>GNU\/Linux<\/strong>.<\/p>\n<ol>\n<li style=\"text-align: justify;\">progettazione, configurazione, amministrazione e manutenzione di<strong> reti e server<\/strong>:<\/li>\n<li style=\"text-align: justify;\">installazione, manutenzione e riparazione di <strong>computer, notebook e periferiche<\/strong>:<\/li>\n<li style=\"text-align: justify;\"><strong>Sicurezza e privacy<\/strong>: firewall, protezione dei dati, content filtering, intrusion prevention system (IPS), Virtual Private Network (VPN) e bring you own device (byod) .<\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row themestek_bgcolor=&#8221;white&#8221; full_width=&#8221;stretch_row&#8221;][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: justify;\">In particolare, in ambito server sono disponibili tutte le soluzioni di rete quali: <strong>Terminal Server<\/strong>, <strong>DNS Name Server<\/strong>, <strong>FileServer<\/strong> (<strong>Primary Domain Controller<\/strong>), <strong>Condivisione File<\/strong>, <strong>SQLserver e MSDE<\/strong>, <strong>Web Server IIS<\/strong>, <strong>Mail Server Exchange<\/strong>, <strong>SharePoint Server<\/strong>, <strong>Project Server<\/strong>, <strong>OneNote<\/strong>, <strong>ISA Server<\/strong>, <strong>Backup<\/strong> etc.<\/p>\n<p style=\"text-align: justify;\">Sulla piattaforma GNU\/Linux offre soluzioni sia client che server. Le soluzioni che pi\u00f9 spesso si utilizzano comprendono pacchetti tra cui:\u00a0 <strong>Apache<\/strong> e moduli aggiuntivi, <strong>CMS<\/strong> quali <strong>Drupal<\/strong> e <strong>Joomla<\/strong>, <strong>PHP<\/strong>, <strong>MySQL<\/strong>, <strong>PostgreSQL<\/strong>, <strong>Qmail<\/strong> e moduli aggiuntivi, <strong>OpenSSL<\/strong>, <strong>HylaFAX<\/strong>, <strong>Asterisk FreePBX<\/strong>,\u00a0<strong>Spamassassin<\/strong>, <strong>ClamAV<\/strong>, <strong>IMAP<\/strong>, <strong>POP<\/strong> etc.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row themestek_bgcolor=&#8221;white&#8221; full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1606822670033{background-color: #eeee22 !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_empty_space]<h2 style=\"text-align:left;\" class=\"themestek-custom-heading \" >Quali sono i malfunzionamenti che possono essere risolti da remoto dal nostro personale tecnico?<\/h2>\n[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<ul class=\"themestek-list themestek-list-style-icon themestek-list-icon-color-skincolor themestek- themestek-icon-skincolor themestek-list-textsize- themestek-list-icon-library-fontawesome\"><li><i class=\"themestek-skincolor fa fa-caret-right\"><\/i>  <span class=\"themestek-list-li-content\">anomalie dei servizi di posta elettronica<\/span><\/li><li><i class=\"themestek-skincolor fa fa-caret-right\"><\/i>  <span class=\"themestek-list-li-content\">interruzione della connettivit\u00e0<\/span><\/li><li><i class=\"themestek-skincolor fa fa-caret-right\"><\/i>  <span class=\"themestek-list-li-content\">sovraccarico del server<\/span><\/li><li><i class=\"themestek-skincolor fa fa-caret-right\"><\/i>  <span class=\"themestek-list-li-content\">guasti hardware<\/span><\/li><li><i class=\"themestek-skincolor fa fa-caret-right\"><\/i>  <span class=\"themestek-list-li-content\">mancati aggiornamenti di sicurezza importanti<\/span><\/li><li><i class=\"themestek-skincolor fa fa-caret-right\"><\/i>  <span class=\"themestek-list-li-content\">interruzione delle copie di backup<\/span><\/li><li><i class=\"themestek-skincolor fa fa-caret-right\"><\/i>  <span class=\"themestek-list-li-content\">aggiornamento di antivirus e\/o antispam<\/span><\/li><li><i class=\"themestek-skincolor fa fa-caret-right\"><\/i>  <span class=\"themestek-list-li-content\">protezione dei sistemi wi-fi di cortesia<\/span><\/li><\/ul>[\/vc_column][\/vc_row][vc_row themestek_bgcolor=&#8221;white&#8221; full_width=&#8221;stretch_row&#8221;][vc_column]<div class=\"themestek-element-heading-wrapper themestek-heading-inner themestek-element-align-left themestek-seperator-none \"><section class=\"themestek-vc_cta3-container\"><div class=\"themestek-vc_general themestek-vc_cta3 themestek-cta3-only themestek-vc_cta3-style-classic themestek-vc_cta3-shape-rounded themestek-vc_cta3-align-left themestek-vc_cta3-color-transparent themestek-vc_cta3-icon-size-md themestek-vc_cta3-actions-no themestek-cta3-with-desc\"><div class=\"themestek-vc_cta3_content-container\"><div class=\"themestek-vc_cta3-content\"><div class=\"themestek-vc_cta3-content-header themestek-wrap\"><div class=\"themestek-vc_cta3-headers themestek-wrap-cell\"><h4 class=\"themestek-custom-heading \" >Siamo differenti perch\u00e8<\/h4>\n<h2 class=\"themestek-custom-heading \" >Il nostro approccio<\/h2>\n<\/div><\/div><div class=\"themestek-cta3-content-wrapper\">\n<p style=\"text-align: justify;\">La fase preliminare e conoscitiva con un <strong>ipotetico cliente<\/strong>, anche se il lavoro ancora non \u00e8 acquisito, per <strong>Medaservice<\/strong> \u00e8 la pi\u00f9 importante: si ascoltano le richieste, si valutano le esigenze, si vaglia il parco macchine\/software, la tipologia e la quantit\u00e0 di servizi esistenti\/da implementare, la disponibilit\u00e0 di personale tecnico interno.<\/p>\n<p><\/div><\/div><\/div><\/div><\/section><\/div> <!-- .themestek-element-heading-wrapper container --> [vc_column_text]<\/p>\n<blockquote><p>Solo in tal modo si \u00e8 in grado di <strong>orientare e programmare<\/strong> bene il proprio lavoro e creare soluzioni personalizzate per l&#8217;ipotetico Cliente.<\/p><\/blockquote>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h2>Problemi con la tua infrastruttura IT? Contattaci<\/h2>\n<p>[\/vc_column_text]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f10447-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"10447\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F6669#wpcf7-f10447-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"10447\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f10447-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"main-form\">\n\t<div class=\"row\">\n\t\t<div class=\"col-sm-4\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Nome\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-sm-4\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"text\" name=\"your-email\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-sm-4\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Telefono\" value=\"\" type=\"text\" name=\"phone\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-sm-12\">\n\t\t\t<div class=\"input-group input-button\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea cols=\"40\" rows=\"4\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Messaggio\" name=\"message\"><\/textarea><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-sm-6\">\n\t\t\t<div class=\"input-group input-button\">\n\t\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn-block\" type=\"submit\" value=\"INVIA\" \/>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row themestek_bgcolor=&#8221;white&#8221; full_width=&#8221;stretch_row&#8221;][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row themestek_bgcolor=&#8221;white&#8221; full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1561810389592{padding-bottom: 50px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;11910&#8243; img_size=&#8221;570*530&#8243; el_class=&#8221;themestek-img-shadow&#8221;][vc_column_text css=&#8221;.vc_custom_1606822094174{padding-bottom: 25px !important;}&#8221;] Forniamo assistenza sistemistica per tutti gli strumenti informatici di un\u2019azienda, quali: [\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1560853437729{padding-top: 10px !important;padding-left: 40px !important;}&#8221; themestek_responsive_css=&#8221;37346032|colbreak_no||||||||30|colbreak_no||||||||20|colbreak_no||||||||30||colbreak_no|||||||||&#8221;][vc_column_text css=&#8221;.vc_custom_1606825248687{padding-bottom: 25px !important;}&#8221;] L&#8217;area sistemistica di Medaservice offre assistenza al cliente, creando con quest&#8217;ultimo un &hellip; <a href=\"https:\/\/medaservice.it\/?page_id=6669\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Assistenza<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6669","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/medaservice.it\/index.php?rest_route=\/wp\/v2\/pages\/6669","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medaservice.it\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medaservice.it\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/medaservice.it\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medaservice.it\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6669"}],"version-history":[{"count":49,"href":"https:\/\/medaservice.it\/index.php?rest_route=\/wp\/v2\/pages\/6669\/revisions"}],"predecessor-version":[{"id":12097,"href":"https:\/\/medaservice.it\/index.php?rest_route=\/wp\/v2\/pages\/6669\/revisions\/12097"}],"wp:attachment":[{"href":"https:\/\/medaservice.it\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6669"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}